We're a HotJar founding member and have been there since the beginning with David and the team. We'd like to think we know a thing or two about how HotJar works, how to get the best out of the usability tools (like this post!) and would like to think we've certainly contributed with great feedback to add to such a great platform.
See the proof here: https://www.hotjar.com/founding-members (under David Mannheim)
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