We like to keep things simple. Test anything from a small feature of your site, to
the end-to-end user journey or even your competitors
Feedback within the hour
Get feedback from your users within hours of setting
up your test. The whole process is really quick. If you have
an issue you want to raise with a stakeholder in a meeting
later that date, this form of cheap user testing is both
inexpensive and quick.
Users often need tasks to complete rather than roaming
aimlessly on your site. Giving them guidance helps
define a structure. Set your users unlimited tasks to
complete on your site - we recommend between 3
A user will complete your task and you will receive a
video of them undertaking it - both their screen and
their voice is recorded - alongside of a written summary
of how they thought it went. Be prepared for both
positive and negative feedback. Follow up with the user
if you want, too... you get their details afterwards.
Get given a personalised URL in order to recruit your own
testers. We recommend you either create Facebook Ads
to really segment the audience data that you’re after
or we’ve given you the ability to place a small pop-up on
your site to recruit your own for improved accuracy. This
way, you can recruit, not just any user, but your actual
High quality videos
In return for all this you’ll receive a high quality video of
a user undertaking and completing the tasks. Our videos
are up to 24fps which is really good quality - we
achieve this through a java applet.
You can share the videos with your stakeholders if you
wish - colleagues, employees, developer or seniors
- anyone! You are given a URL when the video
is completed, feel free to share it.